From the first ring to the last moisture reading
Kenner Water Damage Restoration is a 24/7 water damage call line for Kenner and the communities around it in Jefferson Parish and nearby parishes. The call is answered by a person, the details are taken, and an independent local partner is sent to the property. This page explains that arrangement plainly, and what happens after the phone call.
- Drainage and pump flooding
- Hurricane and storm rain
- Burst pipes and humidity
Get a fast quote
Fastest: call (833) 490-5225. Or send this and we call you back.
How Kenner Water Damage Restoration works
Kenner is in Jefferson Parish, on the south shore of Lake Pontchartrain beside the airport. Much of the town sits on low ground that depends on drainage to move rain away, and when that drainage is overwhelmed, the water finds the nearest opening into a house.
In September 2024 Hurricane Francine brought heavy rain across the area, and Jefferson Parish officials reported that three of four drainage pumps in Kenner stopped working. Many of the calls this line takes start from that kind of event, and from smaller ones: a burst line, a leaking appliance or a ceiling that stains after a storm.
The line was set up to answer those calls at any hour, to take the facts that decide the first visit, and to be clear about who does the work. The aim is a dry building, a written scope and a record the homeowner can keep.
The company on site holds the credentials, and you can ask to see them
Kenner Water Damage Restoration is a call line. It connects callers with the nearest independent local partner that is free at that hour, and that partner is the business that sends a crew to the property. The phone part of the job is handled here: someone answers, asks which floor the water is on and where it came from, and talks you through the main shut-off.
The partner carries the obligation for the work on site. Whatever licenses, permits and registrations the job calls for are the partner's to hold, and the partner keeps its own insurance and answers to the offices that issue those credentials. This site does not verify them, and it names no Louisiana license for this trade.
The partner's license number is not printed on this page, for the partner's privacy. You can ask for it at any time on the phone, and the partner may confirm its details when it calls. Ask which credentials apply to your job, and check them with the office that issues them.
Call (833) 490-5225 and ask which credentials apply to your job (833) 490-5225
What we hold ourselves to
Safety comes first
Every call starts with the source and with keeping people out of water near electricity. The phone team says what to avoid before it says what to do.
Readings, not guesses
The crew decides the drying from moisture readings at marked points, and the homeowner can see those readings on each visit.
No invented numbers
No price appears on this site and none is given over the phone, because a number given before the building is read would be a guess. No arrival time is promised either.
A record for the claim
Photographs, readings, scopes and invoices are kept in date order, so the homeowner can give the insurer a clear account.
Our promises on every visit
- Calls answered at any hour, including storms and holidays
- A crew sent as soon as one is free, with no arrival time promised
- Power checked before anyone enters a wet area
- Extraction before any demolition
- Moisture readings marked at fixed points and logged on every visit
- A written scope with readings before drying equipment is set
- Photographs, readings and invoices kept together for the homeowner
Skip the guesswork. Call for a straight answer.
Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what help should cost.
Frequently asked questions
Who decides what gets removed and what stays?
The readings decide, and the crew explains them to the homeowner. A material that will not dry back to normal is removed, and one that reads dry can be kept.
What is different about a Kenner house after a flood?
The water often has more than one route in, from the yard, the ground and the drains. The crew reads each route, because the drying depends on where the water entered.
Who is the complaint route for a claim?
The Louisiana Department of Insurance takes complaints about how a claim is handled. Start with the insurer in writing.
Do you publish reviews or ratings?
No. This site publishes no reviews, ratings or awards, and it does not invent them.