Water Damage Restoration in Harvey, Louisiana

Does a Harvey repair follow the Jefferson Parish permit office?

Harvey is in Jefferson Parish, so the parish office that answers Kenner's repair questions is the same office for Harvey. Ask it before work begins, and do not assume the answer from a neighboring town's rule. This site does not state what a repair in Harvey needs.

A Harvey homeowner who is unhappy with a claim uses the Louisiana Department of Insurance, which is the state complaint route. The parish line does not change that route.

Why does rain that the drains cannot move reach a Harvey house?

A drain or a ditch can only move water so fast. When rain comes in faster, it spreads across the yard and finds the lowest way in, which is usually a low door, a garage edge or a gap at the foundation. The water that reaches the house then wicks into the wall base and the floor.

The crew starts by finding the entry point, because stopping the entry matters more than drying the floor. Once the water has stopped coming in, the readings show how far the moisture reached and which surfaces have to come out.

How far is Harvey from Gretna, Marrero and New Orleans?

Harvey is about 20.6 km south-east of Kenner by straight line. Gretna is its nearest neighbor at about 3.1 km to the north-east, and Marrero lies about 3.3 km to the west. New Orleans is about 7.9 km to the north, and Belle Chasse about 8.7 km to the south-east.

Those are straight-line figures measured from the middle of the ZIP codes. A road route is longer and can change after rain. The crew confirms the approach when the call is taken, and it does not promise a time.

Belle Chasse lies about 8.7 km to the south-east of Harvey. A call from that side reaches the same crew base by the same route, and the distance is a straight line, so the road can be longer after rain.

What should a Harvey homeowner check before the crew comes?

Look at the lowest room first, and check whether the water is still moving or has stopped. A puddle that is spreading needs the entry point closed, and a puddle that has stopped needs drying and a reading.

Keep the power off in any wet area you cannot reach dry. Photograph the water line on the walls, and write down when you first saw the water, because both the crew and an insurer will ask.

If the water reached the lower part of a wall, do not paint or patch it until the crew has dried it to the readings. Paint over damp plaster traps moisture and hides the very readings the crew needs to show that drying is working.