Water Damage Restoration in Gretna, Louisiana

Which office answers a Gretna permit question?

Gretna is in Jefferson Parish, so the parish permit office that serves Kenner is the office for Gretna as well. A permit question should be asked before work starts, and the office is the right place to ask it. This site does not state what a Gretna repair needs, and a homeowner should not take a neighboring town's answer as the rule.

The insurance route is the state's, not the parish's. The Louisiana Department of Insurance takes complaints about claims handling, and a Gretna homeowner uses the same route as a Kenner one.

How does a multi-unit building change the drying in Gretna?

A building with more than one unit can share a wall, a ceiling or a drain, and water can travel between the units. The crew reads each unit on its own and marks the shared surfaces, so that the drying in one unit does not hide a problem in the next.

Logging each unit separately also helps the insurer, because each household's damage is recorded with its own photographs and readings. The crew keeps those records for each unit and gives the building owner a copy.

How far is Gretna from Harvey, Marrero and New Orleans?

Gretna is about 21.8 km south-east of Kenner by straight line. Harvey is its nearest neighbor at about 3.1 km to the south-west, and Marrero lies about 6.3 km to the south-west as well. New Orleans is about 6.7 km to the north-west, and Arabi about 8 km to the north-east.

Those are straight-line figures from the middle of the ZIP codes. A road route through the parish is longer, and a crew may need to take a different road after rain. The call takes the cross street so the approach can be planned.

Gretna and Harvey sit side by side, so the route between them is short, and the call takes the cross street so the crew can plan its arrival. The distance figures are straight lines and do not show the detours a closed road can cause.

What should a Gretna homeowner do while waiting for the crew?

Find the source and stop it if you can do that safely. Close the valve on a leaking line, and turn off power only at a dry panel. Keep people and pets clear of water near outlets.

Move valuables and paper off the wet floor and photograph the water line on the walls. Write down when the water was first seen, since the crew will ask.

Keep a list of the items you moved and where you put them. A list written at the time is worth more to an insurer than one written from memory weeks later, and the crew can add its readings to the same list on arrival.