Water Damage Restoration in La Place, Louisiana

Which parish office handles a La Place repair question?

La Place is in St. John the Baptist Parish, and that parish runs its own office. A Kenner or Metairie permit question will be sent to the wrong office if it is asked in Jefferson Parish. This site does not describe what a repair in La Place needs, so the question should be asked before work begins.

The claims route is the state's. The Louisiana Department of Insurance is the complaint route for a La Place claim, the same as for a Kenner claim, and the parish line does not change it.

Because La Place lies in a different parish from Kenner, a claim inquiry and a permit question may need to go to separate offices. Keep the two threads apart in your records, with the date and the name of the person you spoke to for each.

Why does the entry point matter more than the flood in La Place?

Water that is still coming in will undo any drying, so the first job is to find and stop the entry point. In a house, that is usually a door sill, a garage edge, a gap in the foundation or a line that is still open. Once it is closed, the readings show how far the moisture has reached.

A crew marks the entry point and the highest wet line on the wall, and the drying plan is built between those two marks. The readings are logged on each visit so that the progress can be checked against the same spots.

How far is La Place from Reserve, Norco and Edgard?

La Place is about 25 km west of Kenner by straight line. Reserve is its nearest neighbor at about 6.8 km to the south-west, and Edgard lies about 10.9 km to the south-west as well. Norco is about 10.9 km to the south-east, and New Sarpy about 15 km to the south-east.

Those are straight-line figures measured from the middle of the ZIP codes. The road route is longer, and a crew may need to take a different road after rain. The crew confirms the approach when the call is taken.

Calls from the western towns are routed by distance, so the nearest crew that can reach the address is the one that is sent. The team confirms the route when the call is taken, and it does not give an arrival time.

What should a La Place homeowner do in the first hour?

Close the valve on any line that is leaking, and stop the water at its outside source if it is safe to reach it. Turn the power off only at a dry panel, and keep people and pets out of water near outlets.

Move valuables and paper onto dry surfaces, and photograph the water line before anything is moved. If you are not sure whether the water is still rising, say so on the phone, because the answer changes the first visit.