Phones answered 24/7Kenner, LA 70062
Call (833) 490-5225
(833) 490-5225
Kenner, LA · 70062 · 70063 · 70064 · 70065 …

Water Damage Restoration in Kenner, Louisiana

Phones answered 24/7 across Kenner. Call for a clear price before any work starts.

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  • Drainage and pump flooding
  • Hurricane and storm rain
  • Burst pipes and humidity

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Kenner, LA

Local service in Kenner

water damage restoration in Kenner

Kenner Water Damage Restoration takes water damage calls in Kenner, Jefferson Parish, around the clock. Kenner sits on the south shore of Lake Pontchartrain beside the airport, and in September 2024 three of four Kenner drainage pumps stopped during Hurricane Francine. A call is answered at any hour, and a crew is sent as soon as one is free.

Kenner is the town this business is measured from, and it is the one place on this site where the drainage problem is local first-hand. Most water calls here start the same way: rain arrives faster than the drainage can move it, the ground stays soaked, and the water finds the lowest route into a house. When the drainage pumps stopped in 2024, the rain that fell had nowhere to go but into the houses.

The first questions on a call are practical. Is the water coming up through the floor, down through the ceiling, or in from outside under a door? How deep is it, and has it stood for hours or for days? Those answers decide what the crew brings, and what you can safely do in the first ten minutes. If you need to speak to someone now, call (833) 490-5225 and say which room is wet.

City
Kenner, LA
County
Jefferson Parish
ZIP codes
70062, 70063, 70064, 70065, 70097
Hours
Phones answered 24/7
Popular here

Today in Kenner

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    Why did Kenner's pumps matter so much in Hurricane Francine?

    In September 2024 Jefferson Parish officials reported that three of four drainage pumps in Kenner stopped working while Hurricane Francine was in the area. A town that depends on pumps to clear its low ground has no slope to fall back on, so when the pumps are down rain stays where it lands. Reporting from that week also described a canal in the Lincoln Manor area overtopping at about the same time as nearby pumps failed.

    For a house, the lesson is that the water is not only coming from above. Standing water at the edge of a yard can climb under the door of a slab-level room, and water in a canal can push back into drains that have no way out. A crew that arrives after a storm like that starts by finding out where the water entered and where it is still moving, before it touches the drywall.

    What should a Kenner homeowner do in the first hours of standing water?

    Keep everyone out of water that touches a plug, a cord or a panel, and switch off the power at the breaker only if you can reach it dry. If the water is coming from a pipe, close the valve that feeds the affected line. Move small items and rugs out of the wet area, and photograph the water and the damage before you move anything else.

    Do not try to run a wet-vac from an outlet in standing water, and do not pull out wet drywall to look inside a wall yourself. Those steps usually add to the damage. A technician reads the moisture in the walls and floor with meters, and the photographs you took first are the record an insurer will ask for.

    How far is Kenner from the towns around it?

    Kenner is the center of this site's map. Ama is about 6.8 km south-west and Saint Rose about 7.2 km south-west, both in St. Charles Parish. Destrehan lies about 11.9 km to the west, Metairie about 8.4 km to the east, and Westwego about 12.5 km to the south-east. New Orleans is about 17.3 km east, across the parish line.

    Those distances are straight-line measures from the middle of Kenner's five ZIP codes, 70062, 70063, 70064, 70065 and 70097. Road distance is longer, and a crew that has to cross a closed bridge or a flooded road will take longer than the map suggests. Say where the building is when you call, and the phone team will tell you what they can see.

    Who do I ask about repair permits and insurance in Kenner?

    The Jefferson Parish permit office is the office to ask about repair permits for a Kenner building. This site does not say what any particular repair needs, because each job depends on the building and the damage. Ask before the work starts, and ask whether a permit changes the timing of the drying.

    For a claim dispute, the Louisiana Department of Insurance is the regulator and the complaint route. Keep your photographs, the crew's written moisture readings and every letter from the insurer together, in date order. The department takes complaints about how a claim is handled. This site does not state deadlines or policy limits.

    Skip the guesswork. Call for a straight answer.

    Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what service in Kenner should cost.

    Call (833) 490-5225Get a quote
    Job stories

    Typical jobs in Kenner

    Typical job
    Illustration: A slab-level room fills while the drainage pump is down

    A slab-level room fills while the drainage pump is down

    What homeowners notice
    After a long rain, a homeowner in Kenner sees water coming under the back door of a slab-level room and across the floor toward the kitchen. The street drain beside the house is not taking the water away, and the surface outside has turned into a shallow pond.
    What we do
    The crew confirms the power in the room is off, then pumps the standing water from the lowest corner first with submersible pumps and a wet vacuum. It reads the floor edge and the wall base with moisture meters, marks the highest reading on the wall and sets air movers low against the wall to dry the slab edge and the lower drywall.
    What to expect
    The room is cleared of standing water, the wet drywall is removed only to the marked height, and the readings are logged on each return visit until they fall back to the normal range for each material.

    Varies with the depth and the readings typical visit

    Coverage

    Where we work in Kenner

    Neighborhoods we cover

    • Single-family houses
    • Streets near drainage canals
    • Duplexes and rental houses
    • Shops and offices on the main roads
    • Churches and schools

    Landmarks and main roads

    • Lake Pontchartrain shoreline
    • The airport beside the town
    ZIP check

    Confirm coverage for your Kenner address

    Kenner ZIP codes we cover: 70062, 70063, 70064, 70065, 70097. Type yours to confirm, or just call.

    Nearby

    Also serving areas near Kenner

    Ama

    ZIP 70031

    Metairie

    ZIP 70001, 70002, 70003, 70004, 70005, 70006…

    Everything else

    All services available in Kenner

    FAQ

    Kenner FAQs

    Is Kenner in Jefferson Parish or Orleans Parish?

    Kenner is in Jefferson Parish. New Orleans lies across the parish line to the east. Louisiana uses parishes rather than counties, so the parish is the unit that decides which office handles permits and drainage questions.

    Will a crew come out during a storm?

    Calls are answered at any hour, and a crew is sent as soon as one is free. During a storm, road and drainage conditions decide how fast anyone can get in, so no arrival time is promised.

    What does the pump failure mean for a home that has water inside?

    It means the water may keep rising or sitting for longer than a normal rain would leave it. Stop the source if you can, move valuables up, and let the crew read the moisture before anything is torn out.

    Can I pump the water out myself?

    Small amounts can sometimes be removed with a bucket, but only once the power is safely off and you can reach the area dry. Standing water near electricity is the risk, so the crew handles extraction when there is any doubt.

    Who handles a complaint about an insurance claim?

    The Louisiana Department of Insurance is the regulator for claims questions. Start with the insurer in writing, and keep your own record of every call and letter.

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