Water Damage Restoration in Westwego, Louisiana

Why is Westwego's parish office the same as Kenner's?

Westwego and Kenner are both in Jefferson Parish, so a repair permit question in either town goes to the same parish office. The office handles the paperwork and the crew handles the water, and the two jobs can run at the same time if the permit office has been asked early.

Because the parish is shared, a Westwego homeowner should not be told a Kenner permit rule without checking it first. This site does not state the rule for either town, and a homeowner should ask the office directly before any repair that needs a permit.

What makes a Westwego flood call different from a Kenner one?

This page does not describe the drainage that serves Westwego. What a crew can say is that water which runs off wet ground toward the lowest structure will find the first door or the first floor drain in any town. Wet ground is the common condition, and the crew reads the house as it finds it.

A Westwego building that has taken water through its slab or its lower walls needs the same readings as any other job: the crew checks the floor, the wall base and the subfloor, then sets the drying plan from the numbers.

How far is Westwego from Marrero, Harvey and Kenner?

Westwego is about 12.5 km south-east of Kenner by straight line. Marrero lies about 6.9 km to the west of Westwego, and Harvey about 9.8 km to the east. Metairie is about 10 km to the north, and New Orleans about 11.5 km to the north-east.

Those are straight-line figures from the middle of the ZIP codes. The road route can be longer, and a crew working between Westwego and the New Orleans side may need to go round a closed road after a storm. Say which road the house is on, and the team will tell you what to expect.

What should a Westwego homeowner do while waiting for a crew?

Stop the water at its source if you can do it safely. Close the valve on a leaking line, and move anything that can be lifted off the wet floor. Keep out of water near outlets and cords, and photograph the damage before moving items.

If the water is coming up from a floor drain, do not run the drain or flush the toilets until the crew says it is safe, because the drain may be the route the water is using. Write down what you saw and when, since the record helps the crew and any insurer.

Two houses can be the same distance from Kenner and very different to reach after rain, depending on which road serves them. Tell the team which road is nearest the house and what the access looks like, so the crew can plan the approach before it leaves.